Contact Ravel
Found a bug, have product feedback, or need help with your workspace? Send us a message — we read every submission.
Ravel is built for developer teams shipping on dependency graphs with GitHub-backed progress. Whether you are evaluating the product, troubleshooting a webhook, or reporting something broken in the app, the fastest path is the form below or email at support@theravel.app. Include the page URL and a screenshot when something looks wrong — it helps us reproduce issues quickly.
Prefer email? Reach us at support@theravel.app.
Tip: include a screenshot and the URL you were on.
What we can help with
- Product bugs, UI issues, and unexpected behavior in the Ravel app
- GitHub webhook setup, branch naming, and code-backed task progress
- Workspace access, invitations, and trial questions
- Billing, refunds, and subscription changes (include your account email)
- Feature requests and workflow feedback from engineering teams
Before you write
- Check the FAQ for trial, pricing, and GitHub integration answers
- See GitHub sync guide for webhook and repo setup steps
- Review Pricing and Refund policy for billing terms
- For refund requests, email from the address on your Ravel account with your order date
We typically reply within one business day. For urgent production issues, put urgent in the subject line.